Terms of Use
ARTICLE 1 - Parties
1.1. Seller
Name, Surname / Title: RED AND MORE EVENTS TURİZM İNŞAAT TEKSTİL GIDA ve TİCARET LİMİTED ŞİRKETİ
Email: info@comeheal.com.tr
Address: Akdeniz Mah. 1353 Sokak Taner İş Hanı no:1 D:102 Konak - İzmir
Tax Office: KONAK VD
Tax Number: 7341722769
Mersis No: 0734172276900001
Phone: (0232) 245 14 46
1.2. Buyer
Name, Surname / Title: -- -- -- --
Email: -- --
Phone: -- --
ARTICLE 2 - Subject
The subject of this agreement is the determination of the rights and responsibilities of the parties in accordance with the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the provision of the service ordered by the BUYER from the Seller's website, www.siteniz.com. The BUYER acknowledges and declares that they have received all the preliminary information about the service(s) subject to sale, including the price, taxes, payment terms, and other details, and that the order is placed under these terms. The preliminary information on the www.siteniz.com website and the invoice issued for the transaction are an integral part of this agreement.
ARTICLE 3 - Service/Payment Information
The services that have been paid for electronically and the invoice information related to the BUYER are as follows. The information of the person/entity who will be invoiced must match the information of the person/entity who made the contract. The BUYER agrees that the information provided is complete and accurate. Come Heal will not be held responsible for any damages resulting from incorrect or incomplete information. If the SELLER finds that the provided information is inconsistent with the facts, it has the right to withdraw from providing the service.
Services Ordered
-- --
Invoice Information
-- --
ARTICLE 4 - Agreement Date and Force Majeure
The date of this agreement is the day the BUYER pays the price of the service they wish to purchase -- /-- /-- . Any situation that prevents either the BUYER or SELLER from fulfilling their obligations (such as natural disasters, terrorism, strikes, technical failures, changes in legislation, etc.) shall be considered as force majeure. The party experiencing the force majeure event must notify the other party in writing as soon as possible. If the force majeure situation continues for more than 30 days, either party has the right to terminate the agreement unilaterally.
ARTICLE 5 - Seller's Rights and Obligations
5.1. The SELLER agrees and undertakes to fulfill its obligations in accordance with the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts, except for force majeure.
5.2. The SELLER will not be held responsible for any errors in pricing or other system-related issues caused by system failures, design issues, or attacks on the website.
5.3. The SELLER collects the service fees via Virtual POS. Full payment is required to start using the services. The SELLER will provide the BUYER with detailed information about the delivery time when the order is placed.
ARTICLE 6 - Buyer's Rights and Obligations
6.1. The BUYER agrees and undertakes to fulfill its obligations, except for force majeure.
6.2. By placing the order and paying for the service, the BUYER is considered to have accepted the terms of this agreement.
6.3. The BUYER acknowledges and declares that they have access to all communication details of the SELLER on www.siteniz.com.
6.4. The BUYER acknowledges and declares that they have read and understood all the precautionary measures, warnings, and detailed information about the services and payment terms on the www.siteniz.com website.
6.5. The BUYER has the right to withdraw from the service ordered on the same day the order is placed. If an invoice has been issued, the BUYER agrees and undertakes to return the original invoice and delivery note to the SELLER immediately upon receiving it.
ARTICLE 7 - Order/Payment Procedure
Order:
The BUYER confirms the total amount (including VAT) of the service they wish to purchase, after which the payment process begins via the bank's POS system.
Payment:
Payments for services on www.siteniz.com are collected via Virtual POS or bank transfer. If payment is made via Virtual POS, the credit card information is encrypted using SSL technology, ensuring the required security and privacy.
ARTICLE 8 - Product Delivery Procedure
Delivery:
The product(s) will be activated after the BUYER makes the payment and the SELLER approves it. This process should be completed within the agreed-upon time, which may be extended for a maximum of 10 business days if notified in advance.
ARTICLE 9 - Product Return and Withdrawal Procedure
Return:
The BUYER has the right to withdraw from the contract without providing any reason and without paying a penalty, within 7 days after the product/service is activated. The withdrawal period starts from the activation of the product/service.
ARTICLE 10 - Confidentiality
The information contained in this agreement, as well as any information belonging to the BUYER, will not be shared with third parties, except for legal or administrative obligations. Credit card details of the BUYER are not stored and are only used to make payments securely.
ARTICLE 11 - Dispute Resolution and Jurisdiction
In case of a dispute arising from the application of this agreement, Consumer Arbitration Committees and İzmir Consumer Courts are authorized, within the limit set by the Ministry of Industry and Commerce each December. By placing an order, the BUYER fully accepts the terms of this agreement.
-- /-- /--
